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Questions about Free Live Online Training/Webinars

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Can my associate sign up for this webinar?
Yes please have them register here:

Mastering Veterinary Dental Radiographic Interpretation Online Training

https://veterinarydentistry.net/radiographic-interpretation-online-training/

Killer Tips for Quicker Extractions

https://veterinarydentistry.net/killer-tips-online-training/

Do we get CE hours for the Live Training?
The Live Training is provided for free to benefit you and your practice. There is no CE credit there however we have 41 hours of online dentistry courses, Live, and Virtual Wetlab Courses that are RACE accredited if you are seeking CE hours and incredible training in dentistry.

Here are the links to those courses.

Veterinary Dental Online Webinar Courses
Veterinary Dental Extraction Course Weekend Dog & Cat Wetlab
Two Day Canine and Feline Veterinary Dentistry VIRTUAL Wet Lab
Veterinary Dentistry for Technicians Weekend Extravaganza
Veterinary Dentistry for Technicians Virtual Extravaganza

How do I get your book, the Veterinary Dental Radiographic Positioning Guide you use to demonstrate positioning during the webinar?
I missed the free live webinar and would like to attend the next one, how do I do that?
Please register here:

Mastering Veterinary Dental Radiographic Interpretation Online Training

https://veterinarydentistry.net/radiographic-interpretation-online-training/

Killer Tips for Quicker Extractions

https://veterinarydentistry.net/killer-tips-online-training/


Questions about Online Courses, Password and Course Access

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After logging in, I can't find the downloadable resources available.
The downloadable resources would be found in the course content on each page of their respective courses.

Step 1: After logging in, refer to the top or left navigation and click “My Courses”. Choose and click the course you were looking for.

 

Step 2: You should see a list of lessons and topics below the Course Content, the Resources would be at the bottom of the list.

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After logging in, I cannot find the course I purchased.

On the navigation menus, please open the ‘My Courses' links. This would open a page where your purchased courses would be listed.

Image of FAQ My Courses links

If your purchased courses are not on the list
Please email our technical support specialist: gero@veterinarydentistry.net

Cannot Login – Invalid Login
You can retrieve/update your password.

Step 1: Please click the link “Forgot Password?”
Image of Faq Forgot Password Link

Step 2: Type the email address you have used on the account, then click the “Request reset link” button.
Image of Faq Forgot Password Link

Step 3: Once you have received the email, please follow the instructions to reset your password.

Hi, I am trying to check out and the website is saying I have to reload the invoice, but it won't take my new card information.
Please try to clear your browser history and perform the purchase again.
How do I pay for the courses?
You can pay either PayPal or credit card.
How long is the Online Training or Webinar?
Each Online Training Could take around 60 minutes.
I am watching course/videos on Dr. Brett's on-line portal and the video halts or slows down
This problem usually occurs when there is a browser issue or internet connection issue. Please check the following steps below.

Step 1: Make sure you have a stable and fast internet connection.

Step 2: The best web browser to watch the online video courses is Google Chrome.

Step 3: Close all other applications that are currently open on your device.

Step 4: Refresh your browser and click the video to play again

I need to log out so I can log into my own account on your website and I cannot find a way to log out!

On the far right of the top navigation menu, you would see your account name and picture.
Please click either of these to show a dropdown menu where you would find the option to Log out.

Image of FAQ Log out option

I ordered and paid for a course but never received a username or password. How do I get started on my course?
Please contact us via chat or email our technical support specialist: gero@veterinarydentistry.net
I purchased an online course but am unable to locate it!

Your online course should be in our online portal. Please login to the link below:

Login link: https://vetonlinecourses.com/login-page/

Please check your login credentials in the email you have used to purchase the course.
You should have received it within the day of purchase. You can also check Spam or the Promotions tab if you are using Gmail.

I want to update my information on Dr. Brett's Online Portal

Step 1: Login to Dr. Brett's Online portal https://vetonlinecourses.com/login-page/

Step 2: On the far right of the top navigation menu, you should see your account name and picture. Click the account name or picture on the dropdown menu.

Image of FAQ Profile Update

Step 3: You would then be redirected to a page that shows your account information. On the right side of the page you would find a button “Edit Profile”. This is where you can edit and update your account information.
Image of FAQ Profile Update

I would like help downloading the dental image library
You can download it here:
Dental Image Library
I would like to know the price of the online course or city course I would like to purchase.

The information about each course is on each of the individual pages of the course.
For the Vet and Tech Online Courses:

Veterinary Dental Online Webinar Courses

For the Veterinary Live Courses:

Veterinary Dental Extraction Course Weekend Dog & Cat Wetlab

For the Veterinary Virtual Courses:

Two Day Canine and Feline Veterinary Dentistry VIRTUAL Wet Lab

For the Technician Live Courses:

Veterinary Dentistry for Technicians Weekend Extravaganza

For the Technician Virtual Courses:

Veterinary Dentistry for Technicians Virtual Extravaganza

If there your questions are about case or equipments, you can join the Veterinary Dental Case Network Facebook Group

Veterinary Dental Case Network Facebook Group

Get All of Your Dentistry Case Questions Answered

Veterinarians with dentistry experience from around the world interact and answer questions about your cases all for free. Two residents in the American Veterinary Dental College moderate and provide quick feedback. Dr. Beckman visits often as well.

Where to Login
The login link for Dr. Brett's Online Portal is https://vetonlinecourses.com/login-page/

Use your email address (username) and password then click the Log in button

login


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